Entourage 2008 for Mac: Obtain a new product key for Office 2008
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SUPPORT PROBLEM: Obtain a new product key for Office 2008
Applications Supported:
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SUPPORT SOLUTION:
When you install or reinstall a Microsoft Office product, you are prompted to enter the product key. The product key is used during software installation to “unlock” the product. This article describes how to obtain a replacement product key if the product key is obscured or lost..How to replace a lost product key for a product downloaded from Mactopia
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If you downloaded your copy of Office for Mac from the Mactopia website, you must contact Digital River to obtain a replacement product key. You will have to give to the agent the order number or the email address that you used when you purchased the product. This information is available in the email receipt from Digital River. U.S. and Canadian customers:Customer service for Microsoft Office for Mac online stores powered by Digital River: (877) 250-1548. (Press option 4 to get transferred to the department that handles product key issues). Alternatively, complete and submit the online form
(https://try.officeformac.com/servlet/ControllerServlet?Action=DisplayContactFormPage&Env=BASE&Locale=en_US&SiteID=msmactus)
.UK Customers: Toll free: 0-808-101-9181International: 1-952-392-12349:00 AM - 7:00 PM GMT, Monday - FridayOr, complete and submit the online form
(https://try.officeformac.com/servlet/ControllerServlet?Action=DisplayContactFormPage&Env=BASE&Locale=en_GB&SiteID=msmactgb)
..How to replace a lost product key for a boxed product
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You can obtain a new product key by contacting Americas Customer Service (ACS) at (800) 936-5700.Note There may be a charge to obtain a new product key from Microsoft ACS. When you contact ACS for a new product key, make sure that you have the following items available: The product CD or DVD, if the product came on disc The computer on which you want to install the product The readable parts of your original product key, if this information is availableThe “inner circle” number on the product disc, as shown in the following graphicCollapse this imageExpand this image.
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