Wireless Notebook Optical Mouse 4000: The pointer may behave erratically when you try to switch between two computers that are connected to a single Microsoft pointing device

SUPPORT SOLUTION:
If you use a switch box to connect two computers to a
single Microsoft pointing device, the pointer may behave
erratically when you try to switch between the computers.. This behavior may occur if you connect the pointing device to
any switch box. This includes the Belkin brand of switch boxes.. To resolve this issue, connect the pointing device to an
OmniView SE (model F1D074) switch box or another box such as the Belkin
OmniCube optimized by their manufacturers for Microsoft IntelliMouse products
or use a standard two-button style mouse.Note To enable wheel functionality, you must connect the Microsoft pointing device
to the PS/2 port on the switch box.To troubleshoot issues with the pointing device and switch
box, use the method that is appropriate for your situation..Method 1
2, ‘resolution’);
If the pointing device is no longer available when you switch to a
different channel, follow these steps:
Verify that the pointing device that you are using is correctly connected
to the Console section of the KVM switch.Disconnect and then reconnect the pointing device cable that is attached to
channel that you are experiencing problems to resynchronize the pointing device
connection.Attach the pointing device directly to the computer with which you
are experiencing pointing device problems.If the computer just awoke from standby or hibernation,
allow up to one minute to regain pointing device function. Deactivate Power management
schemes on the computer with which you are experiencing problems.Try swapping the pointing device with a different one..Method 2
2, ‘resolution’);
If the pointing device is not detected when you restart the
computer, look at the cables and make sure that the cables are
inserted correctly. If the computer starts up fine, but the pointing device
does not function, follow these steps:
Make sure that the pointing device is plugged-in correctly.Make sure that the pointing device functions when directly plugged into
the computer. You may have to restart the computer when you try this
procedure.Try a different pointing device..Method 3
2, ‘resolution’);
If you switch from one port to another, and the pointing device movement is
completely erratic, follow these steps:
Make sure that you do not have more than one pointing device driver
installed. To do this, follow these steps:Press CTRL+ESC.Remove any IntelliPoint and
Logitech software. In Windows Vista, follow these steps:Use the ARROW keys to locate the Start Search box, type appwiz.cpl, and then press ENTER.In the list of Programs, use the ARROW keys to select Programs and Features, and then press ENTER.Use the ARROW keys to locate any IntelliPoint and
Logitech software, press TAB to locate Remove, and then press ENTER.In Windows XP and earlier versions, follow these steps:Use the ARROW keys to locate Run, and then press ENTER.In the Open box, type appwiz.cpl, and then press ENTER.Use the ARROW keys to locate any IntelliPoint and
Logitech software, press TAB to locate Remove, and then press ENTER.

For more information about how to remove earlier versions of pointing device drivers on Microsoft Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

321122 

(http://support.microsoft.com/kb/321122/
)

You experience issues when you use a Microsoft pointing device on a Windows-based computer

Make sure that you do not have any pointing device drivers loaded
in your Config.sys or Autoexec.bat files.Avoid moving the pointing device or pressing the button on the pointing device when
you are switching ports on the E-Series KVM switch.You can rest the pointing device and resume correct pointing device movement. To do this, unplug the pointing device from the KVM switch for two or three seconds, and
then plug the pointing device back in again..The
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products..Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations..

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