Wireless IntelliMouse Explorer for Bluetooth:

SUPPORT SOLUTION:
After you install one of the products listed in the
“Applies to” section on a Sony VAIO computer, the pointing device may behave
unpredictably.Additionally, on Microsoft Windows XP-based computers,
the USB or Bluetooth mouse may not wake from “suspend” mode.. This behavior may occur if you have installed the product
on a Sony VAIO PCG-505RS computer that has a VersaPad. VersaPad and
the IntelliPoint software use some of the same features, features that may
conflict with each other.This behavior may also occur if there is an
issue in the Microsoft Windows XP Operating System, USB 2.0 and the NEC
Peripheral Component Interconnect (PCI) card.Microsoft IntelliPoint
software may not function correctly if a different pointing device program is
installed.A low battery power level may cause mouse errors and
irregular behavior.. To resolve this behavior, disable the VersaPad drivers.
Contact your VersaPad manufacturer for more information about how to do
this.For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors
(http://support.microsoft.com/gp/vendors)
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.Additionally, to resolve this issue, download the latest PCI Update for Windows XP. To do this, visit the following
Microsoft Web site: http://www.microsoft.com/Downloads/details.aspx?displaylang=en&FamilyID=97A6D0A8-947B-43A9-B415-B551D7c9097A
(http://www.microsoft.com/Downloads/details.aspx?displaylang=en&FamilyID=97A6D0A8-947B-43A9-B415-B551D7c9097A)
. If you attach Microsoft IntelliMouse as a PS/2 device, the
Microsoft IntelliMouse may not work correctly when it used with Sony notebooks.
To gain full use of the IntelliMouse, use the IntelliMouse as a serial device.
Use the PS/2-to-Serial Adapter that is included with the mouse.Note The Bluetooth transceiver can only be connected to a USB
port.When an external PS/2 mouse is attached, the touchpad can be
disabled. To do this, follow these steps:
Click Start, and then click Sony
Folder.Click Sony Utilities, and then click
Sony Notebook Setup.Click the Touchpad tab. Click the Disable Touchpad button.
Note You must use a PS/2 mouse to disable the touchpad. If you use a
serial port mouse the touchpad does not disable. The
third-party products that this article discusses are manufactured by companies
that are independent of Microsoft. Microsoft makes no warranty, implied or
otherwise, regarding the performance or reliability of these products.
.Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations..

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