Picture It! Photo 7.0: “Cannot remove previous version” error message when you install Microsoft Works or Microsoft Picture It!

SUPPORT SOLUTION:
When you install one or more of the programs listed in the “Applies to” section, you may receive one of the following error
messages: Picture It! has detected a previous
installation of Picture It! version do you want to
uninstall? An older version of this program is already
installed, do you want to remove this installation? If you click Yes, your computer tries to remove the earlier version, but you
continue to receive these error messages. Or, you may receive one of the following error messages: Error 1606: You
must first uninstall Picture It! Publishing 2001 before installing Picture It!
Publishing 2002. Error 1606. Could not access NetWork
location “::\documents and settings\all users\desktop”. “You currently have PI 2000 installed. You
need to uninstall.”Note Certain details about these error messages may vary, depending on
the program that you are installing. This issue may occur if an earlier version of Microsoft
Picture It! that was never correctly removed is still installed on your
computer. To resolve this issue, use the following methods in the order that they appear. Remove the earlier version of Picture It!
2, ‘resolution’);
To remove the earlier version of Picture It!, follow these
steps:
Click Start, point to Settings, and then click Control Panel.Note In Microsoft Windows XP, click Start, and then click Control Panel.Double-click Add/Remove Programs.Click the Picture It! program that you want to remove, and then click
Add/Remove.Note In Microsoft Windows 2000 and Windows XP, select the Picture It!
program to be removed, and then click Remove.Follow the steps that appear on the screen to complete the removal process.Remove the product and remove the registry key
2, ‘resolution’);
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 

(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in WindowsClick Start, click Run, type regedit, and then click OK.Locate the following registry key:HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\UninstallUnder the Uninstall key, you see product ID numbers that are similar to the following:
{E78FC917-C21B-11D2-99FE-00105A98B681}
To find the product ID for your version of Picture It!, click
each product ID number listed. In the right frame, you see the product name
under the Data column across from DisplayName. After you have found the correct corresponding product
ID number, make sure that it is selected, and then press DELETE.Note For Microsoft Windows XP click the product ID number in the left
pane, and then double-click DisplayName to see the associated product. Close the dialog box, and then
continue to use the same steps until you locate the product that you must
remove.Click Yes to remove the key.Quit Registry Editor.Reinstall Picture It!
2, ‘resolution’);
Follow these steps to reinstall the Picture It! program:
Insert the Picture It! CD-ROM in your computer’s CD-ROM
or DVD-ROM drive. Press and hold down the SHIFT key to prevent the disc from
starting automatically.Note If you are installing Picture It! with Microsoft Works Suite
2002, you have to insert CD3. Click Start, click Run, and then type d:\pip\pi6.msi. In this example, d is the letter of your CD-ROM or DVD-ROM drive.Follow the instructions for the installation
process. If the earlier steps do not work, remove the remnants of the
offending programs, and then follow these steps:
Double-click My Computer, and then double-click drive C.Open the Program Files folder.Locate the folder for Microsoft Picture It! that you want
to remove.Select the folder that you want to remove, and then press
DELETE.Run a repair installation of Windows XP:

For additional information before you follow the steps later in this article, click the following article number to view the article in the Microsoft Knowledge Base:

315341 

(http://support.microsoft.com/kb/315341/
)

How to perform an in-place upgrade (reinstallation) of Windows XP

Note If you perform an in-place upgrade of Windows XP, all existing restore points are removed and a new system checkpoint restore point is created after the in-place upgrade is completed. Do not perform an in-place upgrade if you may have to use System Restore to restore your computer to a previous state.
Start your computer.Insert the Windows XP CD-ROM in your computer’s
CD-ROM or DVD-ROM drive.On the Welcome to Microsoft Windows XP
page that appears, click Install Windows XP.On the Welcome to Windows Setup page,
click Upgrade (Recommended) in the Installation Type box (if it is not already selected), and then click Next.On the License Agreement page, click I accept
this agreement, and then click Next.On the Your Product Key page, type the 25-character
product key in the appropriate Product key boxes, and then
click Next.On the Get Updated Setup Files page, select the option
that you want, and then click Next.Follow the instructions on the remaining pages of the
Windows XP Setup Wizard to reinstall Windows XP.

For additional information about data loss when performing an in place upgrade, click the following article numbers to view the articles in the Microsoft Knowledge Base:

312369 

(http://support.microsoft.com/kb/312369/
)

You may lose data or program
settings after reinstalling, repairing, or upgrading Windows XP

312368 

(http://support.microsoft.com/kb/312368/
)
Data loss occurs after you reinstall, repair, or upgrade Windows XP

For File Repair and Data Recovery, visit File Repair / Data Recovery