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Saturday, February 11, 2012

Office 2004 for Mac: Change the Software License Registration Information (Company, Name) for Office for Mac

By TechSupport


SUPPORT PROBLEM: Change the Software License Registration Information (Company, Name) for Office for Mac

Applications Supported:

COPYRIGHT NOTICE: (c) 2007 Microsoft Corporation. All rights reserved.

SUPPORT SOLUTION:
This article describes on how to change the Software License Registration Information such as the name, company name, or the software owner. Before you proceed with the steps below, please have your installation media and product key in hand.  If you have downloaded version of the product, find email with the link to re-download the executable..To change your license information, follow these steps for your version of Office (2011, 2008, or 2004) below: .Office 2011

1. Quit all Microsoft applications.2.     Click on the Go in the top menu in Finder and choose Home.3.     Open Library.4.     Open Preferences.5.     Click to select com.microsoft.office.plist and drag it to Trash (Don’t empty the Trash before the new information is entered).6.     Open the Microsoft folder.7.     Open Office 2011.8.     Click to select Office Registration Cache and OLE Registration Database and drag it to  Trash (Don’t empty the Trash before the new information is entered).9.     Restart the Mac.10.  Launch Word/Excel/PowerPoint/Outlook and click Continue on the first window.11.  Select Yes or No to the 2 questions on the next window and click Continue. See screenshot below:Collapse this imageExpand this image12.  Enter the correct user information on the next window. See screenshot below. Collapse this imageExpand this imageIf the steps above did not resolve the issue, follow these steps: 1.     Quit all Microsoft applications.2.     Click on the Go in the top menu in Finder and choose Home.3.     Open Library.4.     Open Preferences.5.     Move com.microsoft.office.plist to the Trash (Don’t empty the Trash before the new information is entered).6.     Open the Microsoft folder.7.     Open Office 2011.8.     Move Office Registration Cache and OLE Registration Database to the Trash (Don’t empty the Trash before the new information is entered).9.     Click on the Go menu and choose Home.10.  Open Documents.11.  Click to select Microsoft User Data press Return (enter) on your keyboard then rename the folder to Microsoft User Data Good12.  Restart the Mac.13.  Launch Word/Excel/PowerPoint/Outlook and enter the correct name and Company.If you are using Outlook or Entourage, follow the steps below to rename the, “Microsoft User Data Good” folder back to “Microsoft User Data”:14.  Quit all Microsoft Programs.15.  Click on the Go menu and choose Home.16.  Open Documents.17.  Click to select Microsoft User Data and drag it to Trash (don’t empty the Trash until the data is restored in Outlook or Entourage).18.  Click to select Microsoft User DataGood press Return (enter) on your keyboard then rename the folder to Microsoft User Data Note: Do not leave extra spaces after word “data” 19.  Restart the Mac.20.  Open Outlook or Entourage to make sure the data is there. If so, then the Trash can be emptied as long as you do not have files you wish to keep in the Trash..Office 2008

Before you start, make sure that you have Office 2008 product key in hand. Note: If you do not have Product key do not proceed with these steps: Disconnect from Network. If it is a wireless connection; turn off AirPort at the top of the screen next to the clock. Collapse this imageExpand this imageIf its a wired connection, physically unplug the Ethernet cable, quit all Office applications (Including MSN Messenger). 1.     In the top menu in Finder, click on Go and then select Computer.2.     Open your Hard Drive (Example, Macintosh HD).3.     Open the Applications folder.4.     Open the Microsoft Office 2008 folder.5.     Open the Office folder.6.     Click and then drag the OfficePID.plist file (Don’t empty the Trash before the new information is entered) to the Trash.7.     Open Go and choose Home.8.     Open the Library folder. 9.     Open the Preferences folder. 10.  Open the Microsoft Folder. 11.  Open the Office 2008 folder.  12.  Trash the Microsoft Office 2008 Settings.plist file (Don’t empty the Trash before the new information is entered). 13.  Launch Word/Excel/PowerPoint/Outlook and click Continue on the first Window. On the next window, enter the correct information in the Name field, the Company field is optional and enter the Product Key, and click Continue, find a screenshot of this window below.Click Continue on the Product Identification window and click Finish on the next window.Collapse this imageExpand this image.Office 2004

Before you start, make sure that you have Office 2004 product key in hand. Note: If you do not have Product key do not proceed with these steps: 1.     Disconnect from Network.o    If it is a wireless connection; turn off AirPort at the top of the screen next to the clock.Collapse this imageExpand this imageo    If it’s a wired connection, physically unplug the Ethernet cable, and quit all Office applications (Including MSN Messenger).2.     Click Go in the top menu in Finder and choose Home.3.     Open the Library.4.     Open the Microsoft folder and move the file named Microsoft Office Settings (11) to the Trash (Don’t empty the Trash before the new information is entered).5.     Click Go in the top menu in Finder and choose Applications. 6.     Open the Microsoft Office 2004 folder, open Additional Tools, and then open Remove Office. 7.     Double-click the Remove Office tool, press and hold down the Option key, click Remove Licensing Information Only, and then click Remove and release the Option key.Note The Continue command label changes to Remove Licensing Information Only when you press the Option key. 8.     When finished, close out the “Welcome to Remove Office” screen by clicking on the red dot, you will get a “Nothing was Removed” message, just click Quit.9.     Launch Word/Excel/PowerPoint/Entourage and click Next on the first window.10.  Click Accept and enter your personal information on the Setup Assistant window. Only the first name is required and click Next. See screenshot below. Enter your Product Key on the next screen and click Finish and OK.Collapse this imageExpand this image.

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