MechCommander 2: Windows unexpectedly restarts or you receive a Stop error when you play or start Microsoft games

SUPPORT SOLUTION:
This article describes what to do if Microsoft Windows
unexpectedly restarts or you receive a stop error message when you play or when
you start any of the Microsoft games listed in the “Applies to”
section.. A stop error message occurs when Windows stops responding.
Hardware or software malfunctions can cause stop error message or an unexpected
restart of the computer. Contact your computer manufacturer or Microsoft
Windows Support to diagnose and troubleshoot stop errors.Games are
programs that rely on the hardware and drivers that you have installed on your
computer. If any of these devices do not function correctly, Windows displays
an error message and ends the game. It may appear that the game generated
the error message but Windows informs you of the crash. Contact your computer
manufacturer to obtain the latest hardware device drivers (sound and video card
drivers) and the latest available version of the system BIOS. Also, install the
latest antivirus signature updates and then scan the system for viruses. For
information about how to contact your hardware manufacturer or Windows Support,
see the “References” section.You must turn off the automatic restart
option to view the error message details. To turn off the Automatically Restart
option, follow these steps, as appropriate for the operating system that you are running..Microsoft Windows XP

Click Start, and then right-click
My Computer.Click Properties.Click the Advanced tab, and then click
Settings under Startup and Recovery.
Under System failure, click to clear the
Automatically restart check box.Click OK, and then click
OK.Try to reproduce the error message..Windows Vista

Click StartCollapse this imageExpand this image, click
Control Panel, click System and Maintenance, and then click System.Click Advanced System Settings. Collapse this imageExpand this image If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.Click the Advanced tab, and then click
Settings under Startup and Recovery.
Under System failure, click to clear the
Automatically restart check box.Click OK, and then click
OK.Try to reproduce the error message.After you gather the error message details, contact your
computer manufacturer or Windows Support to continue to troubleshoot the issue.
If no specific cause of the failure can be located, see the following Microsoft
Knowledge Base article.

For more information about how to troubleshoot this kind of
problem, click the following article number to view the article in the Microsoft Knowledge Base:

303032 

(http://support.microsoft.com/kb/303032/
)

The game stops responding or closes unexpectedly when you start or play a Microsoft game

.For information about how to contact the hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:65416 

(http://support.microsoft.com/kb/65416/
)
Hardware and software vendor contact information, A-K60781 

(http://support.microsoft.com/kb/60781/
)
Hardware and software vendor contact information, L-P60782 

(http://support.microsoft.com/kb/60782/
)
Hardware and software vendor contact information, Q-Z Microsoft provides third-party contact information to help you
find technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
For more information, visit the following Microsoft
Web site: http://www.microsoft.com/windowsxp/using/setup/winxp/default.mspx
(http://www.microsoft.com/windowsxp/using/setup/winxp/default.mspx)
If you are an advanced user, and if you want more information about
how to troubleshoot this problem, use one of the following methods:Visit the following Microsoft Web site: http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx
(http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx)
Click the following article number to view the article in
the Microsoft Knowledge Base:315263 

(http://support.microsoft.com/kb/315263/
)
How to read the small memory dump files that Windows creates for debugging

.
The third-party products that this article discusses are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
.Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations..

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