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Saturday, May 19, 2012

Host Integration Server 2004: FIX: A Session Level Interface (SLI) application becomes unresponsive or crashes regularly in a Microsoft Host Integration Server 2004 environment

By TechSupport


SUPPORT PROBLEM: FIX: A Session Level Interface (SLI) application becomes unresponsive or crashes regularly in a Microsoft Host Integration Server 2004 environment

Applications Supported:

COPYRIGHT NOTICE: (c) 2007 Microsoft Corporation. All rights reserved.

SUPPORT SOLUTION:
In a Host Integration Server 2004 environment, you run an
application that is based on Session Level Interface (SLI). In this case, that
application becomes unresponsive or crashes regularly..This
problem occurs because the RUI library (winrui32.dll) tries to access memory
that has already been freed by the SLI library (winsli32.dll). This behavior occurs
because a small timing window exists when an
SLI_CLOSE verb is issued by an SLI application while an IBM UNBIND Request Unit (RU) is being processed..Hotfix information
2, ‘resolution’);
A supported
hotfix is available from Microsoft. However, this hotfix is intended to correct
only the problem that is described in this article. Apply this hotfix only to
systems that are experiencing the problem described in this article. This
hotfix might receive additional testing. Therefore, if you are not severely
affected by this problem, we recommend that you wait for the next software
update that contains this hotfix. If the hotfix is available for
download, there is a “Hotfix download available” section at the top of this
Knowledge Base article. If this section does not appear, contact Microsoft
Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The “Hotfix download available” form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
3, ‘resolution’);
You must have Host Integration Server 2004 installed to apply
this hotfix. Restart requirement
3, ‘resolution’);
You do not have to restart the computer after you apply this
hotfix. Hotfix replacement information
3, ‘resolution’);
This hotfix does not replace other hotfixes. File information
3, ‘resolution’);
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this tableFile nameFile versionFile
sizeDateTimePlatformwinsli.dll6.0.2099.012,63224-jul-200714:25×86winsli32.dll6.0.2099.0104,28824-jul-200714:25×86.Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the “Applies to” section..Stack dump information

ChildEBP RetAddr Args to Child
047afec0 6360be3c 6362e750 00000000 047b4a30 winrui32!RUI_kill_session+0×48d <<<<-av here
047afee8 6360d9f0 6362e750 047b4a30 00000001 winrui32!RUI_sscp_msg_received+0xa7c
047aff04 6745384a 047b4a30 00000001 00000001 winrui32!RUI_msg_received+0×274
047aff58 674481c3 047b4a30 00000001 6748fc10 snadmod!sepdq2_int+0×103
047aff78 67448647 047affa8 047affb0 047affa4 snadmod!sbpdin_int+0×20e
047affb8 7c82608b 00000000 00000000 00000000 snadmod!RamPipeThread+0×1ff
047affec 00000000 67448448 00000000 00000000 kernel32!BaseThreadStart+0×34.

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