ACT 6 Family of Products:  Error Message: "All Faxes for Selected Contacts Failed. Be Sure All Contacts Have a Fax Number," When Faxing from ACT!

By TechSupport

Support Question:  Error Message: "All Faxes for Selected Contacts Failed. Be Sure All Contacts Have a Fax Number," When Faxing from ACT!

Support for ACT! 6 Family of Products  ACT! 6.0 - PC   Documents/Templates/Word Processor   Faxing*

The contents of articles are Copyright (c) Sage Software 2007.

You receive the error message "All faxes for selected contacts failed. Be sure all contacts have a fax number," when trying to mail merge to fax.

Disclaimer:
This article was written about products for which Sage Software, Inc. no longer offers support. Therefore, this article is offered “as is” and will no longer be updated. If you need assistance with issues pertaining to an unsupported product, please refer your questions to the ACT! Online Community or to an ACT! Certified Consultant. For more information regarding currently supported versions of ACT!, please see our Obsolescence PolicyThis issue occurs because you do not have fax software selected in ACT! preferences.

To select your fax software:

Launch ACT!, opening a database.
On the Edit menu, click Preferences. The Preferences dialog appears.

Under the General tab, in the Default applications section, click either Microsoft Fax or WinFax in the Fax software drop-down list.

Note: ACT! 6.0 supports only WinFax Pro 9.x or above. However, WinFax Pro 10.02 will not function with ACT!

Click OK to close the Preferences dialog box and save the setting.

For File Repair and Data Recovery, visit File Repair / Data Recovery