Accounting 2007:

SUPPORT SOLUTION:
When you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive the following error message:Access is Denied..This problem occurs because compiling the information directly onto the CD-RW media or onto the DVD-RW media conflicts with the burning process..To resolve this problem, create the backup in the default location, and then move the backup to a CD drive or to a DVD drive. To do this, follow these steps: Start Accounting Professional or Accounting Express.
Open your company.
On the File menu, point to Utilities, and then click Data Utilities.
On the Basic Tools tab, click Backup.
Click Browse, specify a file name for the backup, and then click Save.Note The default location for backups is as follows:C:\Documents and Settings\<username>\My Documents\Small Business Accounting\Backups In the Password protection area, you can add a password to the backup for added security.
Click OK.
When the backup is complete, close the Microsoft Office Accounting Data Utilities dialog box.
Exit Accounting Professional or Accounting Express. Click Start, and then click My Computer.
Locate the backup that you saved in step 5.
Right-click the backup, and then click Copy.
Browse to the CD drive or to the DVD drive, right-click, and then click Paste.
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