Baseball 2001: Error message or the game stops responding on the “Loading” screen when you start a Microsoft game: “Please insert the correct CD-ROM”

SUPPORT SOLUTION:
When you try to start one of the programs that are listed in
the “Applies to” section, you may experience one of the following symptoms
when the “Loading” message or the “Please wait while the program
name CD is verified” message appears on the screen:
The program may stop responding (hang).The game may close and then return you to the desktop.You may receive one of the following error messages:Please insert the correct CD-ROM, select OK and restart
application.program
name caused invalid page fault in module program
name.icdprogram
name caused an invalid page fault in module dplayerx.dll
IRQL_NOT_LESS_OR_EQUAL, ADDRESS 8000741A has
base at 80001000 - hal.dllprogram
name has caused an error in ~DF394B.tmpRukshuk caused an invalid page fault in module
rukshuk.exeEMPIRES2 caused an invalid page
fault in Empires2.exeClokspl caused an invalid
page fault in module Clokspl.exe.Cannot locate
the CD-ROM. Please insert FS2004 Disc 4, select OK and restart
application.GameName has encountered a problem and needs to close. We are sorry for the inconvenience.If you click the link in the dialog box, you receive the following error signature:Appname:program.icd, appver:x.x.x.xxx, modname: program.icdAdditionally, if you try to install one of the games that are
listed in the “Applies to” section, you may receive one of the following error
messages: Failed to verify media. Installation
cancelled.Media authentication
failed.. This issue may occur if one of the following conditions is
true:
You are not using the game disc to start the
program.The CD drive is incompatible with the
program.You are using a copy of the program CD.You are not logged on to the computer as an
Administrator.The program or programs are interfering with the game
startup that is running but is invisible to you.You are running a Microsoft Windows XP Home account that
uses “fast user switching.”The CD drive is using outdated drivers.Note This issue occurs on computers that are running Microsoft Windows
XP Home and Microsoft Windows XP Professional. When the issue occurs on a
Windows XP Professional-based computer, it does not occur because of “fast user
switching” but the issue may occur because of one of the other conditions
listed earlier..Method 1: Clean the disc
2, ‘resolution’);
Clean the CD or DVD. To do this, use a disc cleaning kit. Or, gently wipe the silver side of the disc with a soft, lint-free cotton cloth. Do not use paper cloth. Paper cloth can scratch the plastic and leave streaks. When you clean the disc, wipe from the center of the disc outward. Do not use a circular motion. If the issue continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD cleaning solution. Dry the disc thoroughly before you insert it in the drive. If the issue continues to occur, go to the next method.
.Method 2: Verify that the game CD is inserted in the CD drive
2, ‘resolution’);
Verify that the game disc is inserted in the CD drive. Insert
the original game disc in the CD drive, and then restart the program.
Microsoft Combat Flight Simulator 2:If you are
trying to play Combat Flight Simulator 2, use CD number 2.Microsoft Mech Warrior 4: Inner Sphere Mech Pak:
If you are trying to play Mech Warrior 4: Inner Sphere Mech Pak, insert Mech
Warrior Vengeance 4 (disk 1) or Black Knight before you start the
game.Microsoft Flight Simulator 2004: A Century of
FlightIf you are trying to play Flight Simulator 2004: A Century of
Flight, insert disc 4.Microsoft Zoo Tycoon: Complete CollectionIf you
are trying to play Zoo Tycoon: Complete Collection, insert disc 2. If the issue continues to occur, go to the next method..Method 3: Install updates for SafeDisc
2, ‘resolution’);
To see whether you need these updates installed, follow these steps: Insert your game play disc.Click Start, click Run, type cmd, and then click OK. Type your CD letter and a colon, and then press ENTER.For example, on most computers, the CD drive letter will be D. Therefore, you will type D:, and then press ENTER.Type dir /a:h, and then press ENTER.This will display all the hidden files on the disc. If there is a file that is named “SSIFSDAT.SYS” present, you do not need these updates installed for the game you are using. However, the installation of these updates may benefit other games. SafeDisc Windows XP Fix for Microsoft Games
3, ‘resolution’);
If you are using Windows XP, and you have fast user switching turned on, you may require an update file. To obtain the update, visit the following Microsoft Web site:http://www.microsoft.com/downloads/details.aspx?familyid=eae20f0f-c41c-44fe-84ce-1df707d7a2e9
(http://www.microsoft.com/downloads/details.aspx?familyid=eae20f0f-c41c-44fe-84ce-1df707d7a2e9)
Note To install this update, you must log on to Microsoft Windows by using an account that has administration rights. This file is not required for Microsoft Windows 2000 or earlier. SafeDisc Driver Fix
3, ‘resolution’);
This update is designed for Microsoft Windows NT, Windows 2000, and Windows XP. You may have to log on as an administrator to install it. If you continue to experience problems verifying the CD, a compatibility enhancement update is available.To download this update, visit the following Microsoft Web site:http://www.microsoft.com/downloads/details.aspx?familyid=EAE20F0F-C41C-44FE-84CE-1DF707D7A2E9&displaylang=en
(http://www.microsoft.com/downloads/details.aspx?familyid=EAE20F0F-C41C-44FE-84CE-1DF707D7A2E9&displaylang=en)
Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
If the issue continues to occur, go to the next method..Method 4: Have you seen the Microsoft Software license Terms?
2, ‘resolution’);
After you have successfully installed the game, you should see the
Microsoft Software license Terms. The game is trying to verify the disc. This process is named “CD
verification”. This process typically occurs before you accept the Microsoft Software license Terms. If you have not seen the Microsoft Software license Terms after you install the game, the drive cannot bypass the CD verification process. The CD verification process makes sure that you are using a legitimate disc and not a copy. On some computers, CD drivers cannot bypass the CD verification process. Important Some games that are listed in the “Applies to” section have the Microsoft Software license Terms screen come up during installation. If you were able to
accept the Microsoft Software license Terms during installation but you are still experiencing the symptoms
that are described in the “Symptom” section, follow the directions in the article.
If you do not remember if you have seen the Microsoft Software license Terms, or if you do not want to remove and then reinstall the game, you can determine whether you have accepted the Microsoft Software license Terms. To do this, follow these steps:Click Start, point to Run, and then type regedit.Expand HKEY_CURRENT_USER.Expand Software.Expand Microsoft, and then expand Microsoft Games.Expand the game folder, and then click the folder under the game folder one time.The folder under the game name should have a number. For example, 01, 02, 03, or eula.Note what you see next to FIRSTRUN in the right pane. If you see the number 0×00000001, you have accepted the Microsoft Software license Terms and this is not the issue. If you see the number 0×00000000 where the last number is zero, the CD drive has problems verifying the game disc.To resolve this issue, use the following methods in the order that they appear in..Method 5: Disable or change compatibility mode
2, ‘resolution’);
Right-click the shortcut icon for the program, and then
click Properties.On the Compatibility tab, click to clear
the Run this program in compatibility mode for check
box.Alternatively, on the Compatibility tab, select
the compatibility mode Windows 2000.Click OK.Start the program by using the shortcut that you just
modified.Collapse this imageExpand this imageIf the issue continues to occur, go to the next method..Method 6: Empty the Temp folder
2, ‘resolution’);
To empty the Temp folder, follow the appropriate steps for your version of
Microsoft Windows.
Windows 98 or Windows Millennium Edition
3, ‘resolution’);
Click Start, click Run, type temp in the Open box, and then click OK.On the Edit menu, click Select All.On the File menu, click Delete, and then click Yes to All. Windows XP or Windows 2000
3, ‘resolution’);
Note The Windows XP Temp folder that the game’s Setup program is trying to use is located in a specific user’s folder such as Drive\Documents and Settings\User Name\Local Settings\Temp.

Click Start, click Run, type %temp% in the Open box, and then click OK.On the Edit menu, click Select All.On the File menu, click Delete, and then click Yes to All.If the issue continues to occur, go to the next method. .Method 7: Restart the computer by using a clean boot procedure
2, ‘resolution’);
When you start Microsoft Windows, typically there are several
programs that start automatically and run in the background that may interfere
with the game. These programs may include antivirus and system utility
programs. When you perform a clean boot procedure, you prevent these programs from
starting automatically. You must be logged on as an administrator or a member
of the Administrators group to complete this procedure. If your computer is
connected to a network, network policy settings may also prevent you from
completing this procedure. To restart the computer by using a clean
boot procedure, follow these steps when you are using Windows XP.Note You may experience a temporary loss of some services
functionality when you follow these steps. Restoring the settings restores the
functionality, but may cause the return of the original error message or
behavior.
Click Start, click
Run, type
msconfig in the Open box, and then click OK. On the General tab, click
Selective Startup.Under Selective Startup, click to clear
the following check boxes:
Process SYSTEM.INI FileProcess WIN.INI FileLoad Startup ItemsOn the Services tab, click to select the
Hide All Microsoft Services check box, and then click
Disable All. Click OK, and then click
Restart. To perform a clean boot procedure, click Play to view the streaming media demonstration.