ACT 2005 Family of Products:  Add Button Not Visible on Add Mail Merge Field List in ACT! Word Processor

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Support Question:  Add Button Not Visible on Add Mail Merge Field List in ACT! Word Processor

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You are editing an ACT! Word Processor Template and find that you are not able to access the bottom of the Add Mail Merge Fields list to click the Add button or insert any of the last few fields.
This is a known issue that is under investigation. Typically, the Add Mail Merge Fields list allows you to scroll all the way to the bottom to access the Add button.There are several ways that you may be able to work around this issue:Undock the Add Mail Merge Fields listDouble-click the title bar of the Add Mail Merge Fields list. This will undock the list from the template and in most cases allow you to access the bottom of the list and the Add button. Double-click the title bar again to re-dock the Add Mail Merge Fields list.Double Click the FieldFields can be added to your template by double-clicking the field name in the Add Mail Merge Fields list. If your issue is simply that you have no access to the Add button, place your cursor in the position on your template that you wish to insert a field, and then double-click the field from the Add Mail Merge Fields list.Change Screen ResolutionChanging Windows screen resolution may allow the Add Mail Merge Fields list to be fully displayed. Follow the steps below: Right-click the Windows desktop, and then click Properties from the shortcut menu. The Display Properties dialog box appears: Under the Settings tab, slide the Screen resolution (or Screen area) slider bar to the right.Click Apply and then click OK. Your screen may black out for a moment as the screen resolution is adjusted.Copy/Paste this Field from a Different Template Minimize your template, click the Write menu, and then click Edit Template. An Open dialog box appears.Open a different ACT! Word Processor (.TPL) template. (Letter.TPL for example)Select the field you would like to appear on your template, click the Edit menu, and then click Copy.Reopen your custom template, place your cursor in the desired position, click the Edit menu, and then click Paste. The field appears on your custom template.

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