ACT 2.0 MAC:  ACT! Stops Responding when Saving Copy of Database

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Support Question:  ACT! Stops Responding when Saving Copy of Database

Support for ACT! 2.5 - MAC ACT! 2.0 - MAC*

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You are attempting to create a copy of a database. At some point in the process after choosing the File menu and then choosing Save As, ACT! appears to have stopped responding.

Disclaimer:
This article was written about products for which Sage Software, Inc. no longer offers support. Therefore, this article is offered “as is” and will no longer be updated. If you need assistance with issues pertaining to an unsupported product, please refer your questions to the ACT! Online Community or to an ACT! Certified Consultant. For more information regarding currently supported versions of ACT!, please see our Obsolescence Policy

Check to see if the mouse still responds to movement. If it does, ACT! is probably still working. ACT! saves the My Record first, which can take a few minutes on some computers. Let ACT! keep running for a while before you stop it. If ACT! does not respond after several minutes, or if the entire system has stopped responding, restart the computer When you start ACT!, compress and reindex the database before trying to copy it again.

For File Repair and Data Recovery, visit File Repair / Data Recovery